Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria evaluation of services procurement vendors, we identified the eight most significant ones — Beeline, DCR Workforce, IQNavigator, PeopleFluent, PIXID, PRO Unlimited, Provade, and SAP Fieldglass — and researched, analyzed, and scored them (Beeline and IQNavigator merged after we started this Forrester Wave evaluation). This report shows how each provider measures up and helps CIOs and sourcing and vendor management (SVM) professionals make the right choice.