Wave Report

The Forrester Wave™: Unified Communications And Collaboration, Q3 2017

Evaluating The Leading UC&C Vendors That Can Provide A Diversity Of Deployment Options, Including UCaaS, Hosted, Hybrid, And On-Premises

September 27th, 2017
With contributors:
Stephen Powers , Daniel Hong , Sara Sjoblom , Peter Harrison

Summary

In our 29-criteria evaluation of unified communications and collaboration (UC&C) providers, we identified eight of the most significant ones — Alcatel-Lucent (ALE), Avaya, Cisco, Microsoft, Mitel, NEC, ShoreTel, and Unify — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.

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