Wave Report

The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019

The Nine Providers That Matter Most And How They Stack Up

August 27th, 2019
Art Schoeller, null
Art Schoeller
With contributors:
Daniel Hong , Sara Sjoblom , Peter Harrison

Summary

In our 31-criterion evaluation of UCaaS providers, we identified the nine most significant ones — 8x8, Cisco, Dialpad, Fuze, Microsoft, Mitel, RingCentral, Star2Star, and Vonage — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery professionals select the right one for their needs.

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