Report

The France Banking Customer Experience Index, 2020

How French Banks Earn Loyalty With The Quality Of Their Experience
February 9th, 2021
With Contributors:
Melissa Chaudet
and Shayna Neuburg

Summary

How well do leading French banks earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of seven banking brands in France that were analyzed as part of the European Customer Experience Index (CX Index™)

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