The France, Germany, And UK Customer Experience Index, 2015

Benchmarking France, Germany, And UK Brands That Create The Most Loyalty With Their Customer Experience
September 28th, 2015
With Contributors:
Michael Gazala
Gabriella Zoia
and Kara Hartig


Three-quarters of companies want to improve their customer experience (CX) in 2015. Forrester's Customer Experience Index (CX Index™) benchmarks 203 companies that do business in the UK, France, and Germany across eight industries. CX professionals can us

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