Workforce management software allows organizations to optimize their workforce via scheduling, capacity planning, and absence management. Of those who have already adopted or plan to adopt this technology and have a primary provider for it, 59% are satisfied with their current solution. Only 9% of respondents are looking for a new vendor, indicating a high level of vendor satisfaction. HR and IT leaders should review their workforce management solution’s capabilities and roadmap to determine whether it will meet their current and future needs.