Trends Report

The Growing Importance Of Process To Digital Transformation

New Goals, Tools, And Methodologies Reshape Process Initiatives

May 8th, 2018
With contributors:
Christopher Mines , John Rymer , Allison Vizgaitis , Andrew Reese

Summary

Forrester's Q1 2018 Digital Process Automation Survey revealed that respondents' businesses are changing in ways that require more digital automation than ever before. Application development and delivery (AD&D) pros must rethink their approach to process initiatives to support a level of automation most are unprepared to address. This report examines how process initiatives increasingly focus on digital transformation — and the approaches organizations are taking to accomplish their new goals.

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