Report

Streamline Your Business App Selection By Emphasizing Outcomes Versus Features

February 7th, 2019
With contributors:
Caleb Ewald, Allen Bonde, Andrew Reese

Summary

Choosing business applications is a common task, but many application development and delivery (AD&D) leaders struggle to do it well. We see many poor decisions that result from flawed processes. This report describes a better way for AD&D professionals to choose business apps that avoids wasteful requirements gathering by focusing instead on each vendor's ability to deliver business goals and measurable success. This is an update of a previously published report. Forrester reviews and updates it for continued relevance and accuracy. It includes new examples, data, and revised recommendations.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use costumer obsession to accelerate growth. That means empowering you to put the costumer at the center of everything you do: your leadership strategy, and operations. Becoming a costumer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.