Report

The Spain Auto And Home Insurers Customer Experience Index, 2020

How Spanish Auto And Home Insurers Earn Loyalty With The Quality Of Their Experience
April 5th, 2021
With Contributors:
Melissa Chaudet
and Shayna Neuburg

Summary

Seguros Catalana Occidente tops Forrester's Spain auto and home insurance CX Index rankings, edging ahead of seven mediocre, undifferentiated competitors. But with a CX Index score that is just OK, Seguros Catalana Occidente's hold on first place is tenuo

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