Report

The State Of Business Architecture In 2021 — The Rise Of Business SMEs

Experience, Organization, And People Architects Become More Prominent
May 5th, 2021
With Contributors:
Audrey Hecht
and Madison Bakalar

Summary

Organizations that have obtained the highest levels of customer obsession have done so by adopting formal business architecture (BA) practices. Our research finds that BA leaders are increasing the number of subject matter experts (SMEs) that support thei

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.