The State Of Business Architecture In 2021 — The Rise Of Business SMEs

Experience, Organization, And People Architects Become More Prominent
May 5th, 2021
With Contributors:
Audrey Hecht
and Madison Bakalar


Organizations that have obtained the highest levels of customer obsession have done so by adopting formal business architecture (BA) practices. Our research finds that BA leaders are increasing the number of subject matter experts (SMEs) that support thei

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