Report

The Top Five Best Practices Of Closing The Customer Feedback Loop, 2019

November 26th, 2019
With Contributors:
Ben Salamin
and Shayna Neuburg

Summary

Most voice-of-the-customer (VoC) programs leverage VoC technologies to some degree. However, many programs don't take advantage of their solution's ability to create a formal process for closing the customer feedback loop. That's unfortunate because closi

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