Report

The US Health Insurers Customer Experience Index, 2018

How US Health Insurers Earn Loyalty With The Quality Of Their Experience
June 19th, 2018
With
Ben Salamin
and Shayna Neuburg

Summary

How well do leading health insurance brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 17 health insurance brands that were analyzed as part of the US CX Index. We also unveil surprising

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