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For Application Development & Delivery Professionals

Three Trends Shape Digital Services Engagements

Snapshot Of Three Trends In Forrester's Business Technographics 2017 Services Survey

February 9, 2018

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Why Read This Report

As enterprises strive to transform their organizations with digital technologies, the consulting and system integration marketplace is transforming as well. For this report, we take a look at three emerging trends in tech services: next-generation customer experience; software-as-a-service (SaaS)-driven business transformation; and new ways of working with services providers. This report will help application development and delivery (AD&D) professionals understand the maturity of those trends — and what it will mean for them in 2018.

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Table of Contents

  • Three Trends Shape Digital Services Provider Engagements
  • What It Means

  • Winners Deliver Services Through Automation And Specialization
  • Supplemental Material
  • Related Research Documents

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