For today's digital businesses, identity and access management (IAM) involves more than just provisioning and enforcing employee access to corporate applications and data. Security and risk (S&R) pros must now govern and secure access across a hybrid application environment (on-premises, mobile, SaaS) and a variety of populations — including employees, partners, and customers — all without negatively affecting user experience. This report describes the top trends shaping the IAM landscape in 2018 and how S&R pros should adapt.