Report

Top Lessons For EX From The CX Playbook

CX Programs Have Been There, Done That, And Their Lessons Can Speed EX Maturity
January 29th, 2021
With Contributors:
Sukriti Dangi
and Bill Nagel

Summary

While the fields of employee experience (EX) and customer experience (CX) have many differences, they're fundamentally similar: Both relate to improving human experiences to produce better people and business outcomes. Because CX practices are more mature

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