Advanced Search

Save Or Share This Report

For Sourcing & Vendor Management Professionals

Topic Overview: Outsourcing

April 8, 2008

Primary author headshot

Authors

Why Read This Report

Outsourcing in the context of today's IT organization means partial or complete delivery of an IT service by a third party. Outsourcing promises significant benefits, but those benefits are achieved through proper coordination with internal systems and processes, not ad hoc attempts at blindly reducing costs. Offshore outsourcing presents multidimensional challenges of cultural differences, communication, and coordination. There has been a boom in these firms, showing high-quality results at much lower costs.

Get Access

You can read this complimentary report by registering with Forrester.

Become a Forrester Client

Timely and relevant, Forrester's research aligns to leadership roles across business and technology management. Our expertise in customer experience, marketing, and digital business will help your teams win in the age of the customer. Contact us to learn more.

Already A Client?

Log in to read this document.

Table of Contents

  • Why Outsourcing Matters
  • Forrester's Take On Outsourcing
  • Best Practices
  • Trends And Forecasts
  • Strategic Reading
  • Vendor And Product Comparisons
  • Upcoming Research
  • For More Information
  • Related Research Documents

Recommended Research