Training And Recruiting Mobile Operations Professionals
IEEE Steps In With A Benchmark For Mobility Infrastructure Experts
June 9, 2008
Why Read This Report
As mobility increases in complexity, multiplying the hardware, software, and services an organization regularly invests in and must support, the mobile operations role — a subrole within IT operations — will emerge as a central point of expertise and control over the many parts of organizational mobility. Because it is a new function within IT, however, many organizations are struggling to build skills around this role, or they source external help to provide a broad base of experience to adequately do the job. Standards body IEEE — formerly known as the Institute of Electrical and Electronics Engineers, Inc. — has taken a step that will assist IT operations decision-makers, with its Wireless Communication Engineering Technologies Certification Program (WCET). While it's not a silver bullet encompassing all of the necessary elements of mobile operations, WCET provides a core skill set and certification that should serve as a template for the development or recruitment of mobile operations professionals. As WCET-certified professionals begin to enter the workforce, they'll stand apart from other IT candidates and prove an excellent fit for mobile ops.
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