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For Application Development & Delivery Professionals

Transform Employee Performance For Continuous Engagement

February 1, 2016


  • By Paul D. Hamerman,
  • Claire Schooley
  • with Christopher Andrews,
  • Joseph Miller,
  • Merlina McGovern

Why Read This Report

The employee performance appraisal is an underperforming, periodic business process that is loathed by both employees and managers alike. Going forward, we believe employee performance will be transformed to deliver results using continuous methods and advanced technologies. In this report, we examine the traditional employee performance process and define guidelines that will help AD&D professionals partner with HR and senior leadership to reinvent employee performance management. We also present an overview of many established and emerging employee performance vendors. This is an update of a previously published report, "Disrupt The Employee Performance Process To Align With Business And Customer Outcomes." Forrester reviews and updates our research periodically for continued relevance and accuracy. This report is completely rewritten based on new research and changes in the vendor landscape.

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Table of Contents

  • The Performance Review Faces A Groundswell Of Dissatisfaction
  • Build Your Next-Gen Performance Process Around Five Key Principles
  • A Variety Of Alternative Performance Approaches Are Emerging
  • Leading Companies Update The Performance Process
  • Adopt New Technology To Create Performance Impact
  • Recommendations

  • Transform Performance For High Business And Customer Impact
  • Supplemental Material