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For Application Development & Delivery Professionals

Transform Retail Applications For Distinctive CX

Set A Path For Application Transformation That Aligns With Your Retail Strategy

May 16, 2017

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Why Read This Report

Application development and delivery (AD&D) in retail face a crisis, with several hundred malls set to close in the next decade. But the crisis offers an opportunity for retailers that can rethink customer experience, reimagine the strategic value of physical stores, and reinvent their business models. To adapt to new conditions, retail AD&D leaders must transform their application portfolios, replacing some elements and refactoring others. This research provides guidance about the scope and sequence of retail applications portfolio transformation and about whether to pursue a best-of-breed or application suite approach.

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Tools And Templates

Best Practice Assessments

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  • Map Future-State Capabilities To Market Imperatives

Table of Contents

  • The Retail Industry Crisis Requires Urgent Apps Transformation
  • Shape Your Application Transformation Program Around Differentiation
  • Recommendations

  • To Get Started, Focus On Application Dependencies And Integration
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