Transform Your Strategic Supplier Relationships From Duels Into Duets
January 18, 2012
Why Read This Report
This report describes performance management by sourcing and vendor management leaders as part of Forrester's strategic software sourcing approach. Our conversations with clients and surveys with sourcing and vendor management professionals reveal widespread dissatisfaction with your most important vendors — the ones you call "strategic" and/or "partner." This report analyzes and explains some of the reasons for this unhappiness and suggests how to improve your key relationships by turning your suppliers into partners. It describes the key criteria for a good, successful strategic partnership and what to do about the powerful embedded vendors who don't want to embrace those criteria.
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Table of Contents
- SVM Pros Complain About Mistreatment By Their So-Called Strategic Partners
- Buyers And Sellers: Two Roles Divided By A Common Language
- Three Keys To Successful Partnerships: Trust, Co-innovation, And Shared Goals
- Some Of Your Incumbent Suppliers Are Incapable Of Meeting These Criteria
- Start By Creating One Really Effective Partnership To Use As A Model
- Supplemental Material
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