Skip to main content

Save or Share this Report

For Infrastructure & Operations Professionals

Turn Big Data Inward With IT Analytics

The Future Of Service Monitoring And Management

December 5, 2012


Why Read This Report

Your business is complex. Big data promises to manage this complexity to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage easily, fueling more complexity, delays, and downtime. Forrester predicts this will inevitably get worse. To combat this onslaught, you can no longer just accelerate current practices or rely on human intelligence. You need machines to analyze conditions to invoke the appropriate actions. These actions themselves can be automated. To perform adaptive, full-service automation, you need IT analytics, a disruption to your existing monitoring and management strategy. This report helps IT infrastructure and operations (I&O) leaders prepare for IT analytics that turns big data efforts inward to manage the technology services that run your business.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Complexity Is Killing You — Fight Back With IT Analytics
  • The Landscape Of IT Analytics, How It Works, And Its Value
  • How You Should Proceed With IT Analytics

  • Let IT Analytics Do The Grunt Work So You Can Focus On Business Value
  • Related Research Documents

Recommended Research