Forecast Report

US Online Holiday Retail Forecast, 2011

November 11th, 2011
With contributors:
Patti Freeman Evans , Benjamin Zeidler , Douglas Roberge , Amelia Martland , Myriam Da Costa

Summary

Forrester expects US holiday season online retail sales to grow 15% year over year. While the possibility of a double-dip recession remains, consumers are continuing to increase their use of the Web through new devices, on key dates, and with the explicit intention of saving money. Retailers must execute around these key trends and touchpoints to maximize their holiday sales.

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