Report

Understand Four Key Factors To Launch Your Future Fit IT Operating Model

Drive High Performance By Balancing Customer Experience Focus With Sourcing, Location, And Governance
March 4th, 2019
With Contributors:
and Audrey Hecht

Summary

This report shows how success comes when this model balances enterprisewide capabilities — targeting accelerated innovation and efficiency — against local business units’ capabilities that are focused on market differentiation.

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