Unified Communications In Asia Pacific

January 14th, 2008

Dane Anderson SVP, Intl Research & Product

Summary

This document presents key trends in Asia Pacific's unified communications products and solutions market for vendor strategists. This primary research effort leveraged interviews with 469 CIOs, IT managers, and business managers in order to assess the level of penetration of unified communications in Asia Pacific, learn future purchase plans, and determine the satisfaction level with unified communications among existing users. Vertical industries covered included: banking and financial services, the public sector, healthcare, retail, education, manufacturing, telecommunications, and business services. The IT vendors interviewed for the report included: Microsoft, IBM, Avaya, Cisco, Mitel, Interactive Intelligence, Nortel, and Zeacom.

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