Even after your organization has invested millions in business intelligence (BI) processes and technologies, how do you know whether the decisions you are making based on the insights provided by BI applications are good or bad? And does the BI process include learning from past mistakes and leveraging best practices? The continuous improvement of BI efficiencies and effectiveness is still a nascent discipline. But there are some emerging best practices and technologies, and this report will help AD&D pros working on BI initiatives take advantage of them.