Best Practice Report

Use Social Computing To Boost IT Productivity

June 15th, 2010
Nigel Fenwick, null
Nigel Fenwick
With contributor:
Sharyn Leaver

Summary

Is Social Computing use in IT a distraction? Not according to our latest research. Our survey of social media users indicates that IT staff increase productivity by adapting Social Computing to their role. CIOs should enthusiastically embrace social media as a means for boosting IT productivity while also giving IT staff the experience needed to support Social Computing initiatives across the enterprise.

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