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For CIOs

Use Technology To Drive Business Value

The Executive Overview For The IT Transformation Playbook

February 1, 2018

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This report is part of "Discover" in The IT Transformation Playbook.

Why Read This Report

CIOs and CTOs have a mandate to improve the technology foundations and innovations required to win, serve, and retain customers — what Forrester calls business technology (BT). For most, it will require IT transformation and embarking on a journey to transform the underlying governance, people, and processes required to deliver that transformation. This report provides an overview of Forrester's framework for how to complete this journey successfully: the IT transformation playbook. This IT transformation playbook helps you win in an unforgiving market.

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