Report

Use RPA To Deliver Better Customer Service Experiences

Where And How To Get Started Deploying RPA In The Contact Center
November 6th, 2019
With Contributors:
Andrew Dobak
and Peter Harrison

Summary

Robotic process automation (RPA) is a key component in the landscape of automation and AI technology for customer service operations. It bolsters agent productivity, increases process automation, and helps operations deliver differentiated experiences and

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