Best Practice Report

User Account Provisioning For The Midmarket

Why Projects Fail And How To Achieve Success

August 20th, 2007
Andras Cser, Vice President, Principal Analyst
Andras Cser Vice President, Principal Analyst
With contributors:
Jonathan Penn , Alissa Dill

Summary

Smaller enterprises (those with 1,000 to 5,000 employees) are an underserved market when it comes to user account provisioning. They are large enough to benefit from the efficiencies and controls that the technology provides, but they are not large enough to be able to justify the customization and integration efforts so often associated with provisioning. Success is attainable, and it comes from a keen focus on project scope. Right-size your provisioning project by securing the appropriate level of organizational support, spending enough time on business process redesign and role design, and consolidating user repositories at every stage. This will ensure that you realize your expected return on investment (ROI) more quickly.

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