By the time you've inched closer to a complete view of your customers by integrating internal data, you are facing the next challenge of enriching this view with new external data sources like social media, mobile, and the Internet of Things (IoT). Application development and delivery (AD&D) pros now have the option to stage all data in Hadoop data hubs to make it immediately available for business intelligence (BI). In this report, Forrester analyzes the steps, best practices, and vendor landscape of BI platforms designed to analyze Hadoop-staged data.