Trends Report

Vendor Landscape: ePurchasing Software, 2015 To 2016

The Shift To SaaS Creates Opportunities And Challenges For CIOs And B2B eCommerce Professionals On Both The Buy Side And Sell Side

October 20th, 2015
Andrew Bartels, null
Andrew Bartels
With contributors:
Christopher Andrews , Amanda LeClair , Duncan Jones , Karen Traikovich

Summary

Winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves technologies for buying, sourcing, contracting, and managing vendors of the goods and services that go into the creation and delivery of customer value. We call these technologies ePurchasing software, and they support both the CIO's organization's purchases of tech goods and services for its own use and business partners' purchases of all other goods and services. This report provides our latest overview of this software market and the forces that will shape it in 2015 and 2016.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.