Trends Report

Vendor Landscape: Cognitive Operations

Cognitive Ops Is The AI Version Of IT Ops Management And Application Performance Management

August 25th, 2017
Eveline Oehrlich, null
Eveline Oehrlich
Milan Hanson, null
Milan Hanson
With contributors:
Laura Koetzle , Charles Betz , Robert Stroud , Aaron Kinch , Diane Lynch

Summary

Technology has grown too much and too quickly for humans to monitor and operate it effectively. While computer-assisted analytics helps firms react to and resolve problems faster, predicting and preventing them is the Holy Grail. Infrastructure and operations (I&O) pros are continuously optimizing back-end and business technology to move their teams toward predicting problems across the vast technology and application landscape. The market is full of vendors offering solutions with predictive capabilities to assist with this transformation; this report tells I&O pros what's out there and what to expect.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.