Technology has grown too much and too quickly for humans to monitor and operate it effectively. While computer-assisted analytics helps firms react to and resolve problems faster, predicting and preventing them is the Holy Grail. Infrastructure and operations (I&O) pros are continuously optimizing back-end and business technology to move their teams toward predicting problems across the vast technology and application landscape. The market is full of vendors offering solutions with predictive capabilities to assist with this transformation; this report tells I&O pros what's out there and what to expect.