Our clients often ask us if they should still build mobile apps if consumers are spending more than 80% of their time in just a handful of apps. For now, the answer is "yes" — if you have customers who engage with your brand frequently and have high expectations plus intense usage of mobile phones. However, what makes an app great in 2019 and beyond is evolving. This 18-minute video answers some of the common questions that our clients have about mobile apps.