Video

Video: Plan For The Evolution Of Insurance With Three COVID-19 Business Scenarios

How Insurance Executives Should Shift Priorities Across CX, Digital, Marketing, IT, Process, And EX
August 18th, 2020
With Contributors:
and Piers Conway

Summary

Pandemics pose big risks to insurers, and how they fare depends on the broader how and when of pandemic and economic recovery. The potential damage that COVID-19 could inflict on the insurance industry ranges from OK to dangerous and covers five different

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