Skip to main content

Save or Share this Report

For Customer Experience Professionals

Virtual Reality In 2018: Not A Customer Reality

Our Top Five Takeaways For CX Pros About VR At Mobile World Congress

March 27, 2018

Primary author headshot


  • By Jennifer Wise
  • with David Truog,
  • Amanda Chen,
  • Shayna Neuburg

Why Read This Report

Forrester tested the virtual reality (VR) experiences at this year's Mobile World Congress (MWC) in Barcelona to examine what the advances in these technologies mean for customer experience (CX) professionals. This report brings you our top five takeaways for navigating VR technology and refining your content and experience design strategy.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($349 USD).


Recommended Research