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For CIOs

Wanted: Disruptive CIOs To Drive Digital Business

Case Study: New England Biolabs

June 2, 2014


Why Read This Report

Digital trends are changing business. The markets you operate in and the way you conduct business are already transformed by digital innovations. As a result, the CIO must implement and run new technologies that ultimately win, serve, and retain customers and transform your business into a digital business. This report highlights how Ken Grady, CIO of New England Biolabs (NEB), is disrupting the status quo and moving his firm toward digital. This case study illustrates how Grady deployed innovative digital solutions to improve the customer experience and drive future business success.

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Table of Contents

  • The CIO As Digital Business Leader
  • New England Biolabs Creates Digital Freezers

  • The Balancing Act Requires Patience And Persistence
  • Supplemental Material
  • Related Research Documents

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