Trends Report

What You Need To Know About Mobile Payments In China

April 1st, 2014
Bryan Wang, null
Bryan Wang
Kelland Willis, null
Kelland Willis
Denee Carrington, null
Denee Carrington
With contributors:
Dane Anderson , Lily Varon , Zia Daniell Wigder , Rebecca Katz

Summary

China has the world's largest mobile phone market, with both smartphone penetration and mobile Internet adoption surging. Online retailers in China are seeing rapid growth of traffic and sales from mobile users and increasing usage of mobile payments. China's government, giant eCommerce players, major credit card networks, and mobile operators all have skin in the mobile payments game and competitive tensions run high. It's important for eBusiness and channel strategy professionals to understand market trends, typical usage scenarios, and local mobile payment options available to Chinese consumers. This report provides an overview of the mobile payment market landscape in China, including offerings from key players such as Alibaba, Tencent, and UnionPay. It also discusses the specific issues that eBusiness professionals must consider when setting their mobile strategies in China. It builds on the report for infrastructure and operations professionals entitled "Making Informed Mobile Payment Investments In China," originally published on April 16, 2013.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.