Trends Report

What The European CEO Needs From The CIO In 2014

Trust In IT Delivery Is An Issue For European Business Decision-Makers

January 17th, 2014
Khalid Kark, null
Khalid Kark
Alastair Behenna, null
Alastair Behenna
With contributor:
Andrew Smith


Continuing economic uncertainty, regulatory pressures, and the digitization of commerce will place further stress on European IT budgets and plans in 2014. The good news highlighted in our research is that IT leaders and business decision-makers are remarkably in sync with the major business priorities. The very bad news is that our research also shows a serious discontinuity between business expectations and IT performance. The growth in shadow IT and the willingness of business leaders to look outside the organization for strategic technology solutions and support exemplify the risk to IT of increased commoditization and relegation away from the corridors of power.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.