What's Driving Demand For Key IT Roles?
Execution, Consistency, And Business Growth Drive Increased Demand
December 2, 2010
Why Read This Report
What factors are changing the demand for roles in IT? To help answer this question, Forrester surveyed 140 IT decision-makers about why demand for some roles in IT is decreasing while for others it's increasing. Not surprisingly, improving the execution of processes and services was reported as the most important factor increasing demand. However, a close second in importance was the need for greater consistency of processes and services. Of those factors reducing demand, by far the most influential was cost reduction. Looking into this more deeply, we found that significant increases in the demand for roles require several factors to combine. However, a decrease across many roles can be caused solely by cost reduction.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
As Tech Management Structures Change, Roles Become More Strategic And Externally Focused
May 18, 2017 | Marc Cecere
The Future Tech Organization: Smaller, Faster, And More Specialized
March 27, 2017 | Marc Cecere
Brief: Business Relationship Managers Are The Key Link To Delivering Customer Obsession
November 3, 2016 | Marc Cecere