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For B2C Marketing Professionals

Why The "Web Versus Application" Debate Is Irrelevant To Your Mobile Product Strategy

May 2, 2011

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Authors

  • By Thomas Husson
  • with Mark Mulligan,
  • Charles S. Golvin,
  • Annie E. Corbett

Why Read This Report

Consumer product strategists designing product experiences for mobile phones and smartphones must decide on their development priorities across the mobile Web and applications. While some believe this is a fundamental "either/or" choice, current consumer behavior suggests that consumers are using both. The more frequently consumers access the mobile Internet, the more they download and use apps and vice versa. Despite the improvement of mobile browsing technologies, we expect both mobile apps and the mobile Web to coexist going forward. Consumer product strategists should not let technology dictate their product marketing choices; they instead need to ask themselves which services they need to mobilize for which audiences. They should also prepare for an era in which mobile services will be just one of many consumer touchpoints on increasingly connected platforms and local devices.

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Table of Contents

  • Consumers Are Using Both The Mobile Web And Applications
  • Why The "Web Versus Apps" Debate Doesn't Really Matter
  • RECOMMENDATIONS

  • Ask Yourself Which Services You Need To Mobilize And For Which Audiences
  • Supplemental Material
  • Related Research Documents

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