Winning The Customer Experience Game II

Digital Business: Digitize End-To-End Customer Experiences
August 14th, 2015
Peter Burris
Alex Cullen
Michael Gazala
Megan Burns
Rachael Klehm
and Karen Traikovich


As customer expectations evolve, a company's ability to modify the technologies that support customer journeys can make the difference between a happy customer and an ex-customer. CEOs increasingly task their CIOs with helping to shape winning customer ex

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