Report

Winning The Customer Experience Game

Best Practices For CIOs
May 8th, 2013
With
Khalid Kark
Megan Burns
and Kelsey Murphy

Summary

Customer experience (CX) is too often thought of in terms of the IT help desk. But CIOs and their IT teams are increasingly being challenged with improving the customer experience for the organization's real customers. With more and more digital touchpoin

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