Report

Your App Evokes These Emotions, But You Don’t Know It

Digital Interactions On Apps And Websites Trigger Customer Emotions Too
July 16th, 2018
With
Kelly Price
Sukriti Dangi
and Bill Nagel

Summary

Positive emotions often result in improved CX, driving revenue growth. This report provides examples from the web and apps that evoke top emotions.

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.