Report

Your New CX Mandate: Be The Engine Of Growth

Lessons Learned At Forrester's CX Singapore 2018 Summit
October 31st, 2018
With Contributors:
Nancy Lin
and Bill Nagel

Summary

Ease and effectiveness are now table stakes for customer experiences (CX). Companies must design experiences that evoke positive emotions to deepen customer loyalty and differentiate their brand. At Forrester's CX Singapore 2018 Summit, speakers shared th

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