Trends Report

A Developer's Guide To Forrester's Strategies For Integration And Digital Business Platforms

A Research Overview Of Forrester's Body Of Work On All Aspects Of Integration

December 16th, 2019
RH
Randy Heffner
With contributors:
Christopher Mines , Abigail Livingston , Kara Hartig

Summary

Digital transformation drives major investment in new customer channels, new technologies, and new ecosystems, making integration more critical than ever. Too often, application development and delivery (AD&D) pros design integration technically. Instead, design a digital business; then use a mix of custom development and integration products to build it. To help clients establish and evolve powerful integration strategies, this report ties together Forrester's body of research on integration and digital business platforms, making a cohesive whole out of more than 105 reports. This is an update to a previously published report. Major changes include elaboration on how integration supports platforms and platform business models, the shift from a pure business process management (BPM) view to digital process automation, the ties between integration and Forrester's view of digital bonding, and many updated Now Tech reports and Wave evaluations. We marked significant changes with "[NEW]" or "[UPDATED]" as appropriate.

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