Trends Report

A Strong Digital Culture Helps Drive Successful Digital Transformation

September 2nd, 2019

Summary

Once they’ve put the foundations in place, digital leaders must accelerate change and entrench digital skills, processes, and technology across the organization. Digital leaders must ensure that every individual employee understands their role in and contribution to the vision of a digital and customer-centric organization. Embed working styles like Agile and design thinking, align metrics, and redesign workspaces to make collaboration a de facto working process, not an occasional one. Evolve innovation from a catalyst for change to a tool for continuous improvement.

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