Trends Report

Accelerate BPM Velocity With The Right Service Provider Strategy

A Service Provider Ecosystem Helps Speed Value For BPM

August 14th, 2013
With contributors:
Alex Cullen , Julian Keenan

Summary

Business process management (BPM) as a discipline — combining methodology and technology — can take years to fully adopt. However, enterprise architects and business process leaders are being pushed to deliver results for BPM in shorter and shorter time frames. BPM program leaders face two challenges: the more obvious one of sufficient skills and the more subtle one of the right program strategy. With BPM skills and talent in short supply, most BPM programs understand the need to look externally to fill the gap. However, teams quickly realize that the landscape for BPM service providers is littered with wide-ranging options. BPM programs should look to BPM service providers that combine the right mix of strategy and implementation services and have a track record of enabling programs to be self-sufficient.

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