Summary
The human resources (HR) department must work jointly with enterprise leaders, including business and IT professionals, to build a workforce that can implement the firm's strategy. This requires organizational effectiveness (strategies and initiatives) that aligns with enterprise goals from the executive to the worker level within a supportive, collaborative work culture. To do this, the HR leader must have direct business experience and understand the issues and challenges of the business. This leader must identify the business' talent needs, help set realistic employee performance goals, assist leaders in aligning department goals with enterprise goals, craft tailored employee learning and development programs, and then assess the effectiveness of these solutions. Technology plays an important part in supporting and integrating these components. This report examines the capabilities that HR must possess if it is to accomplish its enterprise mission.
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