Best Practice Report

An Illustrated Guide To Collecting Zero-Party Data

Build Zero-Party Data Experiences To Quickly And Easily Collect Customer Attributes

 and  three contributors
Updated Mar 13, 2025

Summary

Zero-party data — data that consumers proactively and intentionally share about themselves — has always been a valuable source of customer insight. B2C marketers today are building a variety of short and simple experiences to capture zero-party data, whether through a quick poll, quiz, or website widget. This report provides examples of how companies are collecting zero-party data across three use cases: product recommendations, consumer segmentation, and market research.

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